Reviews

At Fire and Ice Heating and Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites or social networks.

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Reviews of Fire and Ice Heating and Cooling

4.875

(Based on 40 rated reviews)

09-Jun-2020

Product or service reviewed: New HVAC system

The guys were great and fast - they replaced the entire 40 yr old system in my apartment super quick and even cleaned up the nasty mess that was left behind from removing it.

Amanda Engelman
Chesterfield

28-Jun-2018

Product or service reviewed: Air Conditioner

Fantastic service and very prompt and knowledgeable!

Nicole
Hillsboro, MO

01-Sep-2017

The representative was awesome!!! Thank you!

Scott & Heather B.

Service, Price, Timeliness, Technician

01-Sep-2017

The Buneta boys are the best!!!!

James and Lulu M.

28-Aug-2017

Service with this company is always excellent! Highly recommend!!

Barbara S.

Service, Price, Timeliness, Technician

21-Aug-2017

The staff was friendly, professional, got me in right away, made sure I was taken care of, and made a great effort to minimize my need to take time off work. I paid less than I expected and my air conditioner works beautifully now. Thank you Fire and Ice!

Karin L.

Service, Price, Timeliness, Technician

15-Aug-2017

Have been very pleased with Clark's service!!

Erica W.

08-Aug-2017

Product or service reviewed: Bryant 2 stage Heat Pump Pefered Series System

I was completely pleased with my new heat pump system. From the quick and efficient install to the very quite running noise level. Ed, Mandy and the rest of their team have got it together and I would highly recommend them and their product.

Dennis Stein
Hillsboro, MO

Service, Price, Timeliness, Technician

03-Aug-2017

Thanks so very much for the quick service turnaround. It is truly appreciated. Everything was A+! Our tech Joe was wonderful!

George & Billie K

Service, Price, Timeliness, Technician

24-Jul-2017

Fire and ice has by far been the best contractor I've ever worked with. Great service and knowledge. Would highly recommend them to everyone.

Angela B

Service, Timeliness, Technician

14-Jul-2017

Tech was great in explaining what he was doing as well and making sure all the needs or questions were answered. He was here on time and was very smooth to get the check up on the Air Handler and Compersor done on a cooler day than it's been.

Clark A

Service, Price, Timeliness, Technician

07-Jul-2017

Very professional, nice, & knowledgeable. Arrived within the time frame we were told the technician would be there. Was conscientious about not leaving doors open so our dogs wouldn't get out. We received text messages reminding us of the appointment & when the technician was on his way. We also received a "thank you" text afterwards. The people in the office were also nice, professional, & easy to deal. Will definitely use them again.

Sherry and Robert B.

Service, Technician

26-Jun-2017

Clay found a solution, worked fast, got the job done and friendly about it to boot. Thanks!

Bradley O.

Service, Timeliness, Technician

14-Jun-2017

Able to come out and fix the problem within 24 hours of my initial call! The technician was very friendly and informative!

Michelle T.

Service, Timeliness, Technician

13-Jun-2017

They got to my home the next day after I called during the busiest time possible. Not only fixed the problem but explained what went wrong and why. Also showed me the bad part when replacing the new one. Great job!

Keith K.

Problem Resolution

26-May-2017

Great service and follow through to complete the job. I feel that these guys work with the attitude of "do the job right the first time so you don't have to come back to do it again!"

JAMES L.

Service, Timeliness, Technician

25-May-2017

The technician was on time, quick, and thorough.

Amy J.

Service, Price, Timeliness, Technician

22-May-2017

Joseph was great! He was able to identify the root cause and correct everything in one visit. I would highly recommend.

Walter M.

Service, Price, Timeliness, Technician

16-May-2017

Service was fast! They even got to us early.

Trisha S.

Problem Resolution

24-Apr-2017

Great experience, everyone was pleasant!

Robert & Amanda M.

Problem Resolution

24-Apr-2017

Very helpful individuals who resolved all of the issues with my thermostat, furnace and AC unit. They were a little early, which is ok with me! Would recommend using their services.

Kathleen E.

Professionalism

24-Apr-2017

These guys have been beyond excellent to work with!!!!

Melissa W.

Problem Resolution

19-Apr-2017

We are extremely happy with Fire and Ice and hope to have them service our needs in the future should we need HVAC service again. Everyone was extremely helpful and very professional. Will recommend them highly to anyone in our area who needs HVAC service.

DIANA D.

Service, Price, Timeliness, Technician

14-Apr-2017

Very affordable, very nice and knowledgeable! I highly recommend them.

Jennifer L.

Problem Resolution, Professionalism

29-Mar-2017

Very knowledgeable and personable young man.

Nora H.

Service, Price, Timeliness, Technician

27-Mar-2017

Work was done in the time stated and was done neatly. The techs were friendly. The price was much lower than two other estimates, one of the estimates having the same equipment.

Ray B.

Professionalism

27-Mar-2017

You could tell the communication between the office and the technicians were well planned. Technitions were very informative and respectful.

Amy B.

23-Mar-2017

Product or service reviewed: AC wasn't working

From the office management to the people who come to do the work, you'd be hard pressed to find a nicer or more reliable team. My AC wasn't working on a mildly warm day. I wasn't in any rush, but within 15 minutes of showing up, Clark had my AC blowing cold air again. He gave us some great tips for basic maintenance and was on his way to help the next family. Thanks so much to everyone at Fire & Ice!

Maura Marksteiner
St. Louis

Problem Resolution, Professionalism

23-Mar-2017

Excellent service. Thank you!

Robert K

21-Mar-2017

They worked with my schedule which was outstanding.

David H.

Timeliness, Problem Resolution, Professionalism, Coverage

20-Mar-2017

Very good thank you!

WILLIAM & JANE W.

Service, Price, Timeliness, Technician

13-Mar-2017

Very pleased. Ed came out and took care of everything. We needed a blower motor and so far we are doing okay. Thank you so much. I really can't say enough about your staff and your help you are a great company. Thank you again so much.

Connie H.

02-Feb-2017

Product or service reviewed: Multiple heating and cooling systems with ductwork

Techs were friendly, upfront with cost and applications. Craftsmanship is over the top with close attention to detail. We own a construction company and this company has performed several jobs for us with challenges, some that I didn't think would work. They can make it happen. Thanks to the Fire and Ice staff!!!

Dale Mowery
Eureka, Mo

Service, Price, Timeliness, Technician

Fire and Ice was a great company. Nick was our technician and he was awesome. Thank you for fixing my furnace and I will be doing a service plan with you all. Service was A+. Mandy from the office was fantastic also.

Thanks,

Connie H.

Service, Price, Timeliness, Technician

Nick provided great and timely service!

Kyle M.

Problem Resolution, Professionalism

Clark and Clay arrive ontime and quickly had our HVAC disconnected. Once the crane arrived, the new unit was lifted to the roof and the old unit lifted from the roof and disposed of. We also used Fire and Ice to install a new HVAC sytem inside our condo. We'd been having issues with it for the past 3+ years and even though this replacement wasn't covered by our HSA polcy the frequent repairs and outages had us opt for a new unit. All in all, an extremely pleasant experience with Fire and Ice. I strongly recommend them for all your HVAC problems.

Joseph L.

Timeliness, Problem Resolution, Professionalism

Nick was fantastic! Found problem and fixed in 15 minutes. Only drawback was didn't have filter with him. Please pass praise to him.

Debbie D.

Timeliness, Problem Resolution, Professionalism, Coverage

Excellent service and care. Very kind and professional. The secretary was so helpful and accommodating.

David & Jennifer M.

Timeliness, Problem Resolution, Professionalism, Coverage

Nick was nice! Thank you!

Melissa F.

Timeliness, Problem Resolution, Professionalism, Coverage

The technician Clay was very courteous, professional, and knowledgeable. It was one of the best experiences I've had with AHS.

Arnold D.